Subject to the terms and conditions set forth in this Agreement, the Renter understands and agrees to the following:

1. The Knee Scooter is property of Neoshine Healthcare Alliance FZ LLC and is delivered in good and undamaged condition. The Renter will return the equipment in the same condition.

2. The equipment is rented for a certain period as required by the renter. If an extension is required, the Renter must provide Neoshine Healthcare Alliance FZ LLC, with at least 24 hours prior notice.

3. Neoshine Healthcare Alliance FZ LLC is not liable or responsible for any incident or injury, indirect or consequential damages caused by negligence or otherwise.

4. The Renter agrees to protect, indemnify, and hold Neoshine Healthcare Alliance FZ LLC from and against all claims, damages, and costs including legal expenses arising out of the use of the equipment.

5. The Renter is responsible for the Knee Scooter and will reimburse to Neoshine Healthcare Alliance FZ LLC, upon demand due to any damage, theft, loss or destruction. Depending on the damage, the charges shall apply.

6. Failure to return the equipment on the agreed date, will result in a fee of AED 100+VAT/day until the date of return.

7. The agreed amount will be paid at the time of delivery and a copy of the Renters Emirates ID or Passport will be provided upon delivery.

8. No refund will be made if the renter decides to return the Knee Scooter before the rental closure date.

9. Neoshine Healthcare Alliance FZ LLC will refund the 50% amount if the renter pays in advance for the rental and later decides to cancel the rental of the Knee Scooter. This is only possible if the cancellation request is made upto 24 hours prior to the rental date.