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Why should I sell on Sehaaonline?

Sehaaonline is the leader in UAE Healthcare online marketplace with maximum online reach and highest credibility. With more than 2500 products in 20+ categories and shipments to all over UAE, we are the strongest partner to take your company's healthcare products to customers all over UAE.

Who can sell on Sehaaonline?

Anyone selling new and genuine products is welcome. To start selling, you need to have the following:
  • All the necessary documents required to own a business in UAE.
  • Permission from the manufacture (in case of supplier or distributor) to use sehaaonline.com as an online platform to sell healthcare products.
  • Bank account and supporting KYC documents (ID Proof, Address Proof, and Cancelled cheque)

How do I sell on Sehaaonline?

To sell on Sehaaonline:
  1. Register yourself with us.
  2. List your products under specific product categories.
  3. Once an order is received, pack the product and mark it as 'Ready to Dispatch'. Our logistics partner will pick up the product and deliver it to the customer.
  4. Once an order is successfully delivered, sehaaonline will settle your payment within 20-25 business days.

Can I offer both products and services on Sehaaonline?

Currently, you can sell only products and not services on Sehaaonline.com.

Do I need to courier my products to Sehaaonline?

No, Sehaaonline will handle shipping of your products. All you need to do is pack the product and keep it ready for dispatch. Our logistics partner will pick up the product from you and deliver it to the customer.

Who decides the price of the products?

As a seller, you will set the price of your products.

Will I get charged for listing products on Sehaaonline?

No. Listing of products on Sehaaonline.com is absolutely free. Sehaaonline does not charge anything for listing your catalog online. You only pay a small commission for what you sell.

Who takes care of the delivery of my products?

Our logistics partner will pick up the product from you and deliver it to the customer. All you need to do is keep it packed and ready for dispatch.

How and when will I get paid?

The payment will be made directly to your bank account through NEFT transactions within 20-25 business days of delivery an order. The actual payment period will vary depending on how long you have been selling at sehaaonline, your customer ratings and number of orders fulfilled.

When can I Start Selling

After all the required documents have been verified and your seller profile is complete, you can start listing your products and start selling.

How many listings are required to start selling?

You can start with even one listing and gradually increase number of listings.

What are the fees charged?

Once an order is successfully delivered, the following deductions are made from the order item value:
  • Selling commission: A percentage of the item price paid by the customer
  • Fixed closing fee
  • Shipping fee (calculated on the basis of the product weight and shipping location)

Please give an example to show the cost calculation.

This table is just for the illustration purpose and the commission and other charges might differ from this example depending on the product the seller wants to sell on sehaaonline.com. Cost Calculation

What is listing?

Listing a product refers to filling out all the necessary information and adding images of the product so that a customer can make an informed buying decision.

How do I list my products on Sehaaonline?

We give you a step-by-step process of how to list your products on our website. It is important to choose the most suitable category to list your product as it will help customers find your products faster. Based on the category you choose, you'll be asked to include product details such as size, model, color, etc.

How do I price my products?

When pricing products on Sehaaonline, please account for the applicable Marketplace Fee and include a suitable margin to arrive at the Selling Price. For ease of calculation, you can use our Commission Calculator widget once onboarded.

How do I manage my orders on Sehaaonline?

Through our seller dashboard, we make it really easy for you to manage your orders. Whenever a customer places an order, we send you an e-mail alert. You need to pack the order and keep it ready for dispatch within the time frame provided by you and inform us through the seller portal. This will alert our logistics partner to pick up the product from you.
  • Dedicated Support 9 AM TO 9 PM (7 Days A Week)

  • 7 Days Returns Hassle free returns

  • Free Shipping For orders above AED 999